We offer FREE SHIPPING to over 100 countries.
Orders above USD 400.00 are sent with our International Express Courier service, and delivered within 3-7 business days from order confirmation. Orders below USD 400.00 are sent with our International Registered Air Mail service, and delivered within 2-3 weeks.
All orders shipped within Hong Kong are free. Items in stock are delivered within 2-3 working days.
It is possible to upgrade the shipping of items below USD 400.00 to our International Express Courier service for an additional fee. You will be able to select the shipping method during checkout.
Your order may be subjected to import duties and taxes. As the consignee, you will be required to pay these additional charges when the goods arrive in the destination country.
Read more about our shipping service here
Returning or exchanging our products is easy.
If, for any reason, you are not satisfied with your purchase, ship it back to us within 2 months for a full refund or credit.
If the wrong item has arrived at your doorstep or if the merchandise was damaged during shipping, we will replace it for you and cover all additional shipping and duty costs.
Read more about our Return and Exchange policy here
We stand behind our product’s quality anud will take full responsibility for material and manufacturing defects for a period of 12 months from the delivery date.REPAIR
We hope that you use your bag long enough for it to be in need of some repair. We are happy to do the job for you, but we believe giving the work to someone local is the best way to go. If you know of a great local repair shop, please send their name our way so we can recommend them to others.
Read more about our Warranty and Repair policy here