Orders are processed, confirmed and shipped on weekdays only (Mon-Fri). Items in stock are shipped out up to 48 housrs after order confirmation.
We provide two shipping options:
- International Free - Delivery within 2-3 weeks - Items are shipped internationally via registered mail, free of charge.
- International express - Delivery within 4-7 business days - Items are shipped with a courier service (ussualy UPS, DHL or Fedex). Shipping costs are added to the product price and can be verified upon checkout.
Once your bag is shipped out you will receive a shipping confirmation, which includes the designated courier and tracking number.
Your order may be subjected to import duties and taxes charged by the country of destination. Seventy Eight Percent has no control or responsibility for such additional charges. As the consignee, you may be required to pay duty and taxes when the goods arrive in the destination country.
If, for any reason, you decide to refuse the shipment, You will be charged for all shipping charges (outgoing and return) and for restocking the goods in our warehouse. The total amount would be subtracted from your refund. We will also not be able to refund duties and customs charges or any other taxes if applied.
When possible, we ship our goods using CARBON NEUTRAL services - we pay a little extra to offset the climate impact of the carbon emissions that result from your purchase.
It is possible to order items that are out of stock. By doing so you would make sure that your desired bag is assembled and kept for you. The bag would be shipped to you as soon as it is ready, which due to the individual nature of our manufacturing could take several months. We will advise the estimated delivery date upon order confirmation.
EARLY BIRD AND PRE-LAUNCH ORDERS
Pre-Launch sales offer our selected customers the opportunity to be the first ones to receive our new releases. In addition they enjoy a special introduction price. (Join our mailing list to be among our selected customers).
Early bird orders can be cancelled at any time prior to the shipment of the products. Cancellation fees apply.
After the products are shipped, they are subjected to our usual terms and conditions.
Delivery times vary and could take several months.
RETURNS AND EXCHANGES
Our products are carefully inspected prior to shipment to make sure your new purchase meets our high standards. However, if for any reason you are not satisfied , feel free to ship it back to us for a refund or an exchange. Please make sure to contact us if you wish to make a return or an exchange. We will send you a return approval note with return instructions.
Returns should be made no later than 20 days of the original shipping date. All returned goods should be unused, in original condition and packed in the original package. Make sure to attach the original packing slip. The package should be sent prepaid , otherwise it will not be accepted. We reserve the right to deny credit in case the returned merchandise is damaged or does not meet our return policy. We strongly recommend that you use a respected trackable carrier and that you insure the returned merchandise to its full amount. We can not take responsibility for lost or damaged returned merchandise. In case of an exchange / return, you will be be responsible for all shipping costs.
Please note that only products purchased for their full retail price can be returned or exchanged.
If the wrong item has arrived at your doorstep or if the merchandise is damaged, please advise us within 3 days from the date of delivery. Otherwise we will not be able to handle your exchange / return request.
We stand behind our products and will take full responsibility for material and manufacturing defects for a period of 6 months from the delivery date. In these cases we will repair or replace your product (subject to our inspection and approval). If repair or replacement are not viable, we will credit you for the full amount of the product. Please note that items under sale/clearance are not covered by our warranty policy.
We hope that you use our product long enough for it to need repair. We will be happy to do the job for you but believe that giving some work to your local repair shop is the best way to go. (Do you know of a great local repair shop? we would appreciate it if you could let us know about it so we could recommend it to others). If you want us to repair the bag for you - contact us for instructions.
If you believe that your product is entitled for a repair under our warranty policy, please contact us for further instructions.
PAYMENT METHODS AND SECURITY
We accept all major credit and debit cards as well as Pay-Pal payments. We accept various currencies (US$, GBP, GPY, HK$). We use Secure Socket Layer (SSL) encryption technology to ensure that your credit card transactions are safe and secure.
TERMS AND CONDITIONS
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEB SITE. YOUR USE OF THIS WEB SITE CONFIRMS YOUR UNCONDITIONAL ACCEPTANCE OF THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEB SITE.
REVISIONS TO THESE TERMS AND CONDITIONS - We may revise these Terms and Conditions at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages at this Web Site.
ACCURACY OF INFORMATION - Seventy Eight Percent attempt to ensure that information on this Web Site is complete, accurate and current. Despite our efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or currentness of any information on this Web Site. For example, products included on the Web Site may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Web Site. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by email, the receipt of an email order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service. We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
USE OF THIS WEBSITE - The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by, Seventy Eight Percent (Navadim Limited) and are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. You agree to accept responsibility for all activities that occur under your account or password.
SHIPPING LIMITATIONS - When an order is placed, it will be shipping to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this Web Site. All purchases from this Web Site are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this Web Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
PRODUCTS, CONTENT and SPECIFICATIONS - All features, content, specifications, products and prices of products and services described or depicted on this Web Site are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. Seventy Eight Percent make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
LINKING TO THIS WEBSITE - Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.
LINKING FROM THIS WEBSITE - From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by us or our affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we nor any of our affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our affiliates endorse, guarantee, or make any representations or warranties regarding any other Web site, or any content, materials or other information located or accessible from such Web sites, or the results that you may obtain from using such Web sites. If you decide to access any other Web site linked to or from this Web Site, you do so entirely at your own risk.
PRIVACY - Seventy Eight Percent only store the information that you provide us on your own discretion. This helps us understanding and serving you better. We do not disclose any information to any third parties. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer.
YOUR ACCOUNT and ORDERS - You are responsible for all activities that take place under your account. Seventy Eight Percent may refuse or close an account when necessary.To place an order with us you must be over 18 years old and provide us with accurate and truthful information.You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.
DISCLAIMERS - YOUR USE OF THIS WEB SITE IS AT YOUR RISK. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER WE NOR ANY OF OUR AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEB SITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE, AND NEITHER WE NOR ANY OF THEIR AFFILIATES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEB SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURES, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS "CONSUMERS" IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
LIMITATIONS OF LIABILITY - Seventy Eight Percent assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site or your downloading of any materials, from this Web Site. IN NO EVENT WILL WE, OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, PARENT CORPORATIONS, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH WEB SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
IN THE EVENT OF ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER'S OR SUPPLIER'S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE.
CHOICE OF LAW; JURISDICTION - These Terms and Conditions supersede any other agreement between you and Seventy Eight Percent (Navadim Limited) to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of the Hong Kong SAR, without giving effect to any principles of conflicts of laws.
COPYRIGHTS, TRADE MARKS, USE OF CONTENT AND MATERIALS
Seventy Eight Percent™ and www.seventyeightpercent.com are all property of Navadim Limited. The content of this website (with the exception of some parts of our blog), including textual information, images, graphics, sketches, photographs etc' are owned by Seventy Eight Percent (Navadim Ltd) and protected by international copyright laws. Downloading, reproducing, modifying, publishing, distributing, transmitting, transferring, selling or modifying any portion of this site without written authorization from Seventy Eight Percent (Navadim Limited) is strictly prohibited.
The name and trade mark Seventy Eight Percent™, it's logo, and all other Seventy Eight Percent related marks depicted in this site, whether registered or unregistered, are trademarks or service marks of Seventy Eight Percent (Navadim Ltd) in Hong Kong, China, the US and in other countries.
© 2009 Seventy Eight Percent. All rights reserved.