We hope that you use your bag long enough for it to be in need of some repair. We are happy to do the job for
you, but we believe giving the work to someone local is the best way to go.
If you know of a great local repair shop, please send their name our way so we can recommend them to others. Please contact us if you want us to repair your bag.
Let it dry slowly, in a warm dry place, without applying direct heat to the leather. When dry, you may use
leather cream or wax to revive and seal the leather. Note that this would, in most cases, darken the colour of
Yes. You may use leather cream or wax to revive and seal the leather. Note that this would, in most cases,
darken the colour of the leather. This is recommended when the leather dries or ahead of a rainy season.
You may also use various water repellent products, such as 3M Scotchguard (different products for leather
and fabric). Make sure to test these applications on a small hidden area before applying it all over.
Minor scratches are unavoidable when using full-grain vegetable tanned leather, but they will fade as you use
the bag. Rubbing the leather gently with a cloth or treating it with natural wax will expedite this process.
Read more about vegetable-tanned leather here
The white leather, unlike all our other skins, is coated with a synthetic layer. Therefore, you may use a damp cloth. If necessary, use a diluted, mild detergent, but make sure to test the soap on a small hidden area before
applying it all over.
The leather should be cleaned with a soft dry cloth; No soap, no water. Minor scratches are unavoidable when
using vegetable tanned leather but they will fade as you use the bag. Rubbing the leather gently with a cloth or
treating it with natural wax will expedite this process.
To keep the leather looking its best, minimize exposure to direct sun or excessive amounts of water. If it does
get wet, do not apply direct heat to the leather but let it dry slowly. It is recommended that every once and a
while you treat your bag with a natural wax or a leather cream to maintain its softness and color.
For more information please visit our Care page.
Stains should be cleaned as soon as possible with a soft damp cloth. If necessary, use a diluted, mild
detergent, but make sure to test the soap on a small hidden area before applying it all over.
For more information please visit our Care page.
We stand behind our product’s quality and will take full responsibility for material and manufacturing defects for
a period of 2 years from the purchase date.
In such cases, subject to our inspection and approval, we will repair or replace your product, subjected to stock availability. If a repair or replacement are not viable, we will credit you for the full amount of the product.
If you purchased your product from one of our stockist, please keep your receipt to enjoy our warranty.
A list of compatible devices information can be found under the Specifications tab of each of the products in the online shop. Please contact us if you would like to inquire about a specific device that is not mentioned. You can also filter products by evices in our Shop All page.
Your order may be subjected to import duties and taxes charged by the country of destination. Seventy Eight
Percent has no control or responsibility for such additional charges. As the consignee, you will be required to
pay duty and taxes when the goods arrive in the destination country.
Yes. We take full responsibility for any damage or loss of your package until it is delivered and signed for.
If the wrong item has arrived at your doorstep or if the merchandise is damaged, we will replace the it for you
and cover all additional shipping and duty costs. Please notify us within 3 days of delivery date, otherwise we
will not be able to handle your case.
Our free shipping takes 2-3 weeks to deliver.
Orders shipped with our Express service are delivered within 3-7 business days from order confirmation.
Orders to HK are delivered within 1-3 business days.
We respect your privacy and will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.
In case you place an order, we will share your shipping address, contact details and order content with our fulfillment center and shipping company.
We do not store any record of your credit card details on our servers and do not share it with anyone.
You can choose the currency from the drop down menu at the top right corner of the screen.
Note that all prices are converted from US$ and therefore estimated. Payment can only be made in USD, HKD, Euro, GBP, AU$, and JPY.
Yes. Our checkout process is encrypted, using Secure Socket Layer (SSL) technology, to ensure that your personal information and credit card transactions are safe and secure.
We do not store any record of your credit card details on our servers